FAQ

ACCOUNT

  1. How do I change my username?
  2. You can change your username only once.  Open a customer support ticket  with your request and we will reply with instructions.
  3. How do I change my password?
  4. Go to  My Account - Password, enter your current password and then the new password of your choice.
  5. How can I update my e-mail address?
  6. Go to  My Account - Email, enter your new desired email address and your account password. A confirmation email will be sent to your new email address. When you receive the confirmation email, please follow the simple instructions it contains for finalizing your change of email address.
  7. How do I set my avatar?
  8. To have an avatar you must have at least 1 (one) approved and suitable  photo. If you have more than one approved, you can choose between them. By suitable we mean that a male member cannot have a female submission as a profile photo and vice versa. Note that the first approved suitable submission will be automatically set as your default profile avatar. You can change it at any time in  My Account, if you have more suitable submissions approved.
  9. How do I change my profile photo?
  10. Go to  My Account and you will see your basic profile, you can change your profile photo there.
  11. I changed my profile photo but I still see the old one?
  12. The profile photo is cached on your computer, it was changed but you need to hard-refresh the page to see the change. To do so, press CTRL (Control) + R for Microsoft Windows or CMD (Command) + R for Mac users simultaneously.
  13. How do I remove my profile photo?
  14. We do not recommend doing this but if you want to do so, go to  My Account, click on Edit profile photo and select the blank profile photo.
  15. How do I enter/update my profile details?
  16. You can update your basic profile information if you go to  My Account, to add more information about you, open the Extended profile tab.
  17. Where can I manage my email notifications?
  18. To disable certain email notification or all, just go to My Account - Notifications.
  19. How can I close my account?
  20. Ahhh! We don't want to see you go and if you have a problem or a concern, contact us before just closing your account. If you want to close your account, click here and complete the procedure.
  21. If I close my account, can it be reinstated afterwards?
  22. No, no, NO!!! We cannot restore anything after you complete the account termination procedure. This includes any unused subscription time or a paid membership. NOTHING CAN BE REINSTATED!!!
  23. How do I delete album/video?
  24. It's pretty easy, submit a ticket on our support center HERE and we will do the rest for you without any hassle. Or you can just drop me a line at my profile HERE!

Billing

  1. If I upgrade to premium membership, what will appear on my credit card statement?
  2. We are absolutely descrete, so don't expect to see NOFAKESTARS.COM on you statement! We are using one the best billing and most reliable company for our payment service so in you statement will appear - ZOMBAIO.COM.
  3. How to cancel my subscription?
  4. It's easy as pie, unlike other websites we don't hide the information about your subscriptions! You can check them at any time, not only that but you will receive a message in your NOFAKESTARS.COM account 48 hours before we re-charge your credit card, to notify you about that and the ways you can cancel your subscription! You can contact us anytime by our Support Ticket System Or just visit ZOMBAIO FAQ
  5. Someone else must have made this charge on my card?
  6. As you might know credit card fraud is a federal offense! With a fine of $10,000 and up to 10 years of imprisonment under Title 18 U.S.C. Section 3056, Subsection (b). We track all IP addresses as well as the CVV2 code on the back of the card for every online purchase. With the help of our custom IP to physical location software and local Internet Service Providers we can track down who made the charge on your card, and we are more than willing to help you prosecute the person who used your card. In most cases this person usually is a family member or friend of the card holder.
  7. Do you store my credit card information?
  8. NO! We do not! Our billing companies and gateways do that, it's their business and ours is to run this great site! All companies we work with are all fully PCI DSS compliant. The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that ALL companies that process, store or transmit credit card information maintain a secure environment
  9. Is it safe to submit my credit card and billing information?
  10. Your transaction takes place in a secure environment. Our billing companies use Secure Socket Layer (SSL) encryption. As you enter your credit card number and personal details, SSL encodes it so it is transmitted in a format that prevents data theft. When it's received by their secure servers, your details are never transmitted over the Internet again!

1. What does NOFAKESTARS.COM stand for?

I came up with that name because I was sick of all the fake porn that is all over the web. Actors and actresses that are playing roles, following scripts, wearing make-up and doing sex for living. I believe that sex should bring real pleasure and be done by real people.

2. What makes NOFAKESTARS.COM different from the rest?

First and most importantly as a site owner I'm writing those FAQs myself. I do want to be part of the community that I have created and I'm spending a whole lot of time working on my website, trying to make it better for you ALL THE TIME!!!

I'm here and I'm real person. You can talk with me anytime you want (as long as I'm online of course), ask me questions, suggest things that you think can be improved and stuff like that.

NOFAKESTARS.COM is the newest and fastest growing website that is dedicated to amateur porn only! Porn that is submitted by our users which are not following any scripts or shit like that. They are real people, just like you.

All videos, photos and stories that you see at NOFAKESTARS.COM are 100% real and submitted by our members.

Work at NOFAKESTARS.COM is being done all the time to make the website better and more friendly for you.

Everything that is posted on NOFAKESTARS.COM has been approved by a real person. No photo, video or story gets on the website before it has been seen and authorized by us.

The vast majority of the people at NOFAKESTARS.COM are real and active.

Our community is friendly and is always open for new members. You can find many people on here that share the same interest about sex as you do.

At NOFAKESTARS.COM you will never, and I say NEVER see any ads and pop-unders, I guarantee that 100%. I'm sick of seeing it on other websites and I will never let anything like that on my website.

The list goes on, make sure you stick with us and find out yourself

3. Is NOFAKESTARS.COM truly FREE?

NO! BUT SURE CAN BE IF YOU ARE AN ACTIVE MEMBER - SEE HOW HERE
Parents, we recommend www.child-internet-safety.com to ensure your children cannot access our site. All models appearing on this website are 18 years or older.
By entering this site you swear that you are of legal age in your area to view adult material and that you wish to view such material.